Product designer craftingpeople-first experiences.
20+ years of experience shaping intuitive digital experiences across healthcare, retail, and enterprise networks. Grounded in deep user empathy and collaborative storytelling, I specialize in transforming complex, stressful user journeys into seamless moments of clarity, trust, and connection. Designing to simplify daily lives and advocate for the human at the heart of the experience for Premera, Accolade, Amazon, and others.
Asynchronous telehealth visits
Introduced a message-based visit option, alongside video, if user qualifies after initial triage.
Personal care plan
A unified dashboard that turns physician guidance into a clear daily task list and readable health data.
Off the clock: in the mountains adventuring, playing and watching sports of all kinds, photographing storm drains around the city (actually), and hanging with the family!